Home > -- About Us

-- About Us


-- About Us - click to enlarge
-- About Us - click to enlarge

For Customer Service
Contact Us by Clicking this Link
Here










Corporate Information

We have become one of the most respected and secured online retailers of houseware and kitchen products, and small appliances.
We are a certified retailer of and an authorized direct distributor and wholesaler for nearly all of the product lines sold on our website.

We feature such lines as: Cuisinart; Villaware; Bonjour; Black & Decker; Bosch; Chantal; DeLonghi; Dualit; KitchenAid; Krups; Le Creuset; Saeco; and Waring Pro.
For the business customer, We also offer a wholesale and large quantity supply, as well as an extended drop ship program.

Our offices located in the heart of Midtown Manhattan enable us to work closely with various distributors and product manufacturers in order to ensure the best service and product quality possible.

Through state-of-the-art fulfillment and a highly responsive customer service staff, we offer a high-quality online shopping experience. Our commitment to the customer's experience begins with our comprehensive website and continues through to the purchase. We makes it easy for brand-oriented, value-conscious shoppers to find the merchandise they love at incredible savings.

We were nominated for the Customer Service Excellence Award by American Express and has also been featured in the Wall Street Journal. We have been rated number 25 of the Home and Garden category and a TOP 500 Website on the "Internet Retailer Top 500 Guide" for three consecutive years in a row.

This website is hosted and supported by Yahoo! Shopping where your orders are 100% secure.

Feedback is always welcome. Please send comments and suggestions to feedback@ikitchen.com

Business Hours
Our regular Customer Service business hours are:
Monday through Thursday - 10:00 a.m. to 5:00 p.m.
Friday 9:a.m. to 4:p.m.
Eastern Standard Time